Purpose-built for Canadian P&C Brokers

AI Automation Solutions
for Insurance Brokerages

Floapi eliminates the manual admin that costs Canadian P&C brokerages thousands of broker-hours every year: billing, renewals, compliance, call notes, all automated inside your existing insurance systems.

Billing
Renewal
Call Notes
Compliance
Floapi
floapi AI Automation Engine
Applied Epic API
Applied Epic
Applied Epic Broker Management System
Applied Epic Integration Specialists
75% Cost reduction vs manual tasks
30x Faster commercial billing cycle completion
100% Call coverage: zero missed documentation
0 Missed renewal deadlines after deployment

Manual admin is silently draining your brokerage.

35% of every broker's year disappears into repetitive tasks: invisible costs that compound the moment you hire your second broker.

$21 112 CAD
wasted per broker per year on manual admin
Based on avg. salary of $60,320 CAD: 35% lost to billing entry, renewal prep, call notes & compliance filing
This cost grows with every broker you add
1broker
$21,112 / yr
3brokers
$63,336 / yr
10brokers
$211,120 / yr
Operational costs ↑
Capacity limited
Human error risk
Cumulative Admin Waste: Cost of Inaction
Projecting $21,112 / broker / year: wasted on manual admin
$0 $2M $4M Year 1 Year 3 Year 5 $1.06M $3.17M $5.28M
10 brokers
30 brokers
50 brokers

Your brokers shouldn't be data-entry clerks. Floapi gives them back the time to focus on what truly matters: advising clients, building relationships, and delivering their expertise where it's expected.

Principals & Managing Partners

Grow revenue without growing headcount

Floapi's automation lets your existing team handle a larger book of business. Principals see real-time compliance dashboards and can expand commercial lines without the operational drag of manual processing.

  • Scale commercial book without proportional headcount increase
  • Real-time compliance dashboards: know your risk score before a regulator does
  • Quantified ROI per solution, not a black box
Commercial Producers

Spend time selling, not entering data

Producers get AI-generated call notes delivered directly to the policy record the moment a call ends, and billing transactions created automatically at binding. No typing, no delay, no dropped tasks.

  • AI note-taking on every client call: structured and sent to Epic automatically
  • Billing transactions created at policy binding without manual input
  • Renewal packages prepared automatically 90 days before expiry
CSRs & Account Managers

Stop chasing renewals and let the system handle the outreach for you.

Floapi sends pre-renewal questionnaires automatically, follows up with insureds, collects updated risk information, and flags any changes back to the CSR, before the deadline creates pressure.

  • Automated outreach to insureds 90 days before expiry
  • Change-in-risk flags delivered before renewal is processed
  • Market quotes consolidated in Epic: no carrier portal jumping
Compliance Officers

Audit every file, not just the ones you have time for

The AI Audit Agent reviews 100% of broker files against RIBO, AMF, and your internal standards: surfacing gaps with prioritized corrective actions before a regulator does.

  • Continuous file auditing, not just spot checks
  • Documented corrective action reports with priority ranking
  • Audit trail exportable for RIBO, AMF, or E&O insurer reviews
Operations & IT Leaders

Deploy FloapiConnect with zero disruption to your team's workflow.

FloapiConnect installs alongside Applied Epic with no changes to existing workflows. Role-based access, full audit logs, and local Canadian infrastructure mean IT and operations leaders have control and visibility from day one.

  • Applied Epic remains the single source of truth: no shadow database
  • Role-based access control enforced at API level
  • Full activity logs and audit trails for every automated action
Finance & Accounting Teams

Billing accuracy without manual reconciliation

Automated commercial billing means every premium split, agency bill transaction, and direct bill reconciliation happens inside Epic, reducing billing errors, shortening AR cycles, and eliminating rework.

  • Automated premium splits and payment schedule management
  • AR cycle shortened by 30-50% through automated follow-ups
  • Billing error rate reduced to near-zero with rule-based automation

Six Solutions

Purpose-built for P&C brokers in Canada: each solution eliminates a major operational bottleneck, integrates directly with Applied Epic, and frees your team to focus on clients, not admin.

Live in weeks, not months

Floapi’s onboarding process is built to generate real operational results during your very first billing, compliance or renewal cycle.

1

Workflow Audit

We map your existing Applied Epic workflows, billing rules, and renewal processes, identifying exactly where automation delivers the greatest ROI.

2

FloapiConnect Setup

Our integration middleware is installed alongside your existing environment with zero changes to your Applied Epic configuration, allowing your team to keep working as normal.

3

Go Live & Scale

Solutions go live with full monitoring. Most brokerages see measurable time savings in the first week. Additional solutions can be activated at any time.

4

After-Sales Service & Support

Our team provides continuous monitoring, regular updates, and ongoing optimization to ensure your automations always adapt to new carrier requirements and regulatory changes.

What brokerages gain in the first 30 days

These figures reflect actual outcomes reported by Floapi-deployed brokerages in Canada.

Cost reduction
75%

Cost reduction vs manual billing & renewal admin tasks across deployed brokerages

Billing & Renewals
Speed multiplier
30x

Faster commercial billing cycle from binding to delivered invoice

Commercial Billing
Compliance score
+35%

File compliance score improvement in first full audit cycle after AI Audit Agent

AI Audit Agent
Missed deadlines
0

Missed renewal deadlines after Renewal Validator deployment, across all active policies

Renewal Validator
Brokerage Operation Without Floapi With Floapi
Commercial billing cycle per account An average of 20 minutes per line of manual entry in Applied Epic Fully automated: broker reviews, not enters
Pre-renewal insured contact CSR manually calls or emails 4-6 weeks before expiry (if remembered) Automated questionnaire sent 90 days out, responses returned to Epic
Market comparison at renewal Manual policy comparison within rating systems takes around 10 minutes per policy. Renewal comparison is automated across all clients, with notifications when better market options are identified.
Client call documentation 15-30 min/call for manual notes, or undocumented (E&O risk) AI-generated structured note delivered to Epic before call ends
Compliance call audit Periodic spot checks generally review under 20% of files per year, with manual audits averaging 1 hour per call. 100% of calls audited continuously against RIBO/AMF & IBAC standards
New producer onboarding speed 6-12 weeks to become independently productive Faster ramp: automation handles the admin, producers learn the work

Built for Canadian insurance brokerages and their regulatory reality

Every solution is pre-mapped to the regulatory requirements of RIBO (Ontario), AMF (Quebec), IBAC national standards, and Quebec's Loi 25 (Law 25) - the most stringent private-sector privacy statute in Canada.

Most insurance technology systems were built without fully understanding the operational realities and unique needs of Canadian brokerages. Floapi was built from the ground up for Canadian P&C brokerages. Which means the regulatory logic, compliance frameworks, and data residency requirements are native, not bolted on.

  • RIBO-compliant workflow automation for Ontario brokers
  • AMF-aligned disclosure and documentation requirements for Quebec
  • Loi 25 compliant: Purpose limitation, data minimization, access rights
  • IBAC standards integrated across all compliance audit rules
  • Canadian data residency
  • Applied Epic API integration
Canada map — Floapi coverage nationale BC BCFSA AB AIC SK MB ON RIBO QC AMF, Loi 25 ATL CANADA-WIDE COVERAGE

Frequently asked questions

Everything a principal, operations manager, or technology evaluator needs to know before booking a demo.

Floapi is modular and scales from boutique commercial brokerages with 5 staff to national multi-office operations with 500+ users. There is no minimum headcount or minimum book of business required.

Smaller brokerages often see the most immediate return on investment. A team of 8 manually processing commercial renewals can reclaim 10–15 broker-hours per month from a single solution: the equivalent of a part-time administrator, with no HR cost or onboarding overhead.

The modular structure means activation is incremental:

  • Start with one high-impact solution. Commercial Billing, Renewal Validator, and AI Note Taker are the most common entry points for new brokerages.
  • Expand to additional solutions once the team has seen measurable results and built confidence in the system.
  • Role-based access control, multi-office support, and audit logging scale cleanly from 5 users to 500+.

Three structural differences separate Floapi from other insurance technology systems available in Canada:

  • Applied Epic–native, not adapted: Floapi was built from the ground up around the Applied Systems API and Applied Epic's data model. The automation understands policies, transactions, activities, and document attachments as they exist inside Epic, not as generic workflow objects. Generic systems like Zapier or horizontal AI tools require custom configuration that breaks with every Epic update and carries no insurance brokerage logic.
  • Canadian-first, not Canadian-adapted: Most insurance technology originates in the United States and treats Canada as an aftermarket. Floapi's compliance framework (RIBO, AMF, Loi 25, IBAC), data residency (Canadian soil), and billing logic were designed for Canadian P&C brokerages, not retrofitted. That difference is invisible until a compliance officer reviews the system or a Quebec file triggers a Loi 25 concern.
  • Brokerage domain intelligence, not generic workflow automation: Floapi is not a workflow builder. The Commercial Billing solution understands premium splits, installment schedules, and carrier-specific invoice formats. The Renewal Validator understands provincial expiry logic, market submission timelines, and documentation requirements by line of business. That specificity is what makes the automation trustworthy: outputs don't require broker review before they reach Applied Epic.

ROI from Floapi is measurable and typically materializes within the first billing or renewal cycle after go-live, often within 30 days of deployment. Outcomes reported by Floapi-deployed brokerages across Canada:

  • 75% reduction in broker time spent on billing and renewal administration across all active policy files.
  • 30x faster commercial billing cycle: from binding confirmation to delivered invoice, with zero manual data entry.
  • 25x faster market comparison at renewal: comparison packages built automatically from Applied Epic policy data.
  • 0 missed renewals after Renewal Validator activation, across all policies tracked in Applied Epic.
  • +35% improvement in file compliance scores in the first full audit cycle after AI Audit Agent activation.

Before you sign anything, we will build a brokerage-specific ROI model using your team size, average broker salary, and active policy count: a concrete projection of recovered hours and dollar value, not a generic estimate. Book a discovery call →

Yes. While several Floapi solutions are built natively around Applied Epic, two tools operate independently of any broker management system:

  • AI Audit Agent: Performs automated compliance file audits and works entirely outside of Applied Epic. Any brokerage, regardless of their BMS, can use it to run continuous compliance checks against RIBO, AMF, and internal documentation standards.
  • AI Note Taker: Transcribes and structures client calls in real time without requiring an Applied Epic connection. Notes are delivered in a structured format ready to paste into any system.

Additionally, Custom Automation & AI is available to any brokerage. Floapi conducts a full workflow audit of your operations (billing, renewals, client communications, internal processes) and designs tailored automation to eliminate manual bottlenecks. This approach is not dependent on Applied Epic and can be applied to any BMS environment or document-based workflow.

See Floapi working inside your brokerage environment

We'll walk you through a live demo using your brokerage's actual workflow scenarios: commercial billing, a renewal cycle, or a compliance audit, so you can see exactly what gets automated and what stays in your team's hands.