Commercial Billing
End-to-end commercial billing automation. Transaction creation, bill generation, and client delivery: fully automated.
Canada's Leading AI Automation System for Insurance Brokerages
Floapi automates billing, renewals, and compliance so your brokers focus their time on client satisfaction.
automation dashboard
Trusted by insurance brokerages & partners across Canada










Processing insurer documents in Applied Epic was a time-consuming manual task. Floapi automated the entire workflow end-to-end: documents are now automatically split, renamed, uploaded into the BMS, and sent to clients without any manual intervention.
Result: brokers save several hours of manual work per day, allowing them to focus on higher-value activities.
Between sorting incoming documents and managing the full commercial billing cycle, teams were spending valuable time on low-value tasks. Floapi automated both workflows end-to-end: a higher volume of files is now processed with the same resources, and billing cycles drop from hours to minutes.
Manually attaching documents to policies, activities, and claims in Applied Epic took 30 minutes for just 20 files. Floapi built an integrated extension that automates the entire batch process. The result: 20 documents processed in 1 minute, a 97% time reduction.
Manual call audits were time-consuming and inconsistent. Floapi Audit uses AI to automatically analyze broker conversations, verify that required compliance questions were followed, and generate a compliance score for every call, reducing audit workload while improving consistency and visibility across the entire brokerage.
From the people who live and breathe brokerage every day.
“The commercial billing cycle was a significant workload: creating transactions, generating the invoice, drafting the letter, preparing the email, repeated for every file. Floapi automated the entire workflow into a single cohesive solution. Today, everything is ready in minutes. The hours recovered each week are reinvested in advising and serving our clients. The gains are concrete, measurable, and compound with every file.
“I found in Floapi a trusted, innovative partner genuinely committed to creating real value for our brokerage. Their AI and automation solutions stand out in the market for their effectiveness, precision, and ability to adapt to our specific needs rather than offering generic, one-size-fits-all solutions. Their professionalism, exceptional customer service, and structured approach guided us confidently at every step of the project. I recommend Floapi without hesitation.
“Before Floapi, every file required manually sorting, classifying, and re-entering data, on top of reformatting quotes from each insurer. Since then, this workflow is fully handled. Documents are processed upon receipt and quotes are already comparable when they arrive. What convinced us most was their ability to quickly understand our reality and deliver a solution adapted to how we work, not the other way around.
“What struck me from the start was how they listened before speaking. They didn't arrive with a ready-made solution: they first wanted to understand how we work, where things got stuck, what was costing us time. A team with a maturity that inspires confidence. Processes we thought too complex to automate now run seamlessly. We've reclaimed time, reduced costs, and my teams can breathe easier.
“At first, I was cautious: tech promises are common and results often disappointing. With Floapi, the opposite happened. The document splitting and analysis solution resolved an operational problem we'd had for years. Our teams now process a higher volume of files with fewer resources, and classification errors have virtually disappeared. Floapi doesn't just deliver a tool: they invest in your success.
“Floapi's solutions are set to revolutionize the way brokerages operate. Thanks to their expertise in AI and automation, we see real potential to optimize operations: from compliance and document analysis to broker efficiency. Floapi understands the challenges brokerages face and develops concrete solutions adapted to our reality.
“In Floapi, we found a technology partner that truly understands the challenges facing brokerages. Their AI and automation solutions allow us to improve operational efficiency, reduce manual tasks, and optimize our internal processes. Their innovative approach brings real value to our firm and our teams.
“In a very short time, their team was able to build an extension that fills a real need in our day-to-day work and saves us considerable time. Beyond the solution itself, what truly makes the difference is how they listen. They are very responsive, open to adjustments, and able to adapt quickly to our needs. It is always a pleasure to work with a team that is this proactive, attentive, and driven by innovation.
Each one eliminates a major time drain from your team's day. Discover how to simplify your daily brokerage operations.
End-to-end commercial billing automation. Transaction creation, bill generation, and client delivery: fully automated.
Auto-retrieves policy details and sends a verification questionnaire before renewal, eliminating last-minute surprises.
Instead of rolling over policies, Floapi runs a fresh market shop across carriers, finding the best premium for your client.
Every call transcribed and converted to a structured BMS-ready note: pushed directly into Applied Epic.
AI-powered call auditing that analyzes broker conversations, verifies required compliance steps and key questions, generates a compliance score for every call, and tracks compliance performance and improvement trends over time.
Bespoke AI agents and workflows engineered around your brokerage's unique processes: from document intake to carrier-specific quirks.
Schedule a demo and you'll see how we can help you optimise your brokerage processes: from billing to compliance, all in one system.
Get a WalkthroughEverything you need to know about Floapi and insurance automation.
Floapi is a Canadian AI automation system built exclusively for P&C (property and casualty) insurance brokers. Headquartered in Montréal, Québec, we help commercial brokerages eliminate manual work across billing, policy renewals, compliance auditing, and client call documentation. Our system connects directly to your existing broker management system (BMS), with no migration and no disruption to daily operations.
Floapi offers six ready-to-deploy automation solutions for insurance brokerages:
Floapi integrates via API with the tools Canadian brokerages already rely on. Supported systems include Applied Epic, Applied Rating Services (ARS), Applied CSR24, Microsoft Teams, Zoom, Outlook, SharePoint, Word, Excel, Power BI, VoIP phone systems, data lakes, and PDF-based workflows. The integration is read/write and requires no changes to your existing tech stack.
Floapi uses custom, solution-based pricing tailored to your brokerage's size and operational needs. On average, clients reduce their processing costs by 75% compared to fully manual workflows. To get an accurate quote, book a free workflow audit. We'll map your current processes and deliver a clear ROI projection before any commitment.
Most brokerages are fully live within 2 to 8 weeks. The process follows three phases: workflow audit and scoping (weeks 1–2), integration setup and testing (weeks 3–6), and guided go-live with staff training (weeks 7–8). Your team continues working normally throughout, with zero operational downtime.
No. Floapi is designed to work on top of your current systems, not replace them. We layer automation directly onto your existing Applied Epic environment, email workflows, and document processes. Your brokers keep the same tools and habits; they simply spend far less time on manual, repetitive tasks.
Floapi clients consistently report measurable improvements across their operations:
Actual results vary by brokerage size and solution mix. Book a free audit to receive a projection based on your real workflow data.
Tell us about your brokerage and we'll show you what's possible.